Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Fedex with tracking and drop-off without signature. If you require delivery by UPS it can add an additional day for the service.  Whichever shipment choice you make, we will provide you with a link to track your package online. For Fedex the ship alert will come automatically, for UPS or Parcel Post the tracker number will be sent to the email address you provide.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.


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